IBM business partner Maarga Systems has created a quick one-minute video overview of the new features and enhancements available in IBM Connections 6.0:
You may have seen from the social networks that I am once again in New York City this week. As well as seeing a very important customer, I’m spending three days at SugarCon, the annual conference run by SugarCRM.
Today is the partner day – the equivalent of BP Development Day at IBM Connect for those that have attended that event. It’s been a fascinating morning so far, with keynotes from the CEO and CTO, as well as updates on partner programs and more. I’ve been tweeting extensively, so follow that stream for more details.
However, as a first post from the event, I wanted to share this video, highlighting the Connections integration that Sugar and IBM have been working on. It is mightily impressive:
Collaboration Matters sees Social CRM as one of the biggest growth areas in 2013 – Social Business platforms cannot just be a ‘destination’ but have to be fully integrated into all areas of the business. For every business, that includes helping the organisation and its employees serve its customers better.
As Sugar have said today, it is about ‘Every Customer. Every User. Every Time.‘. Focus on every customer relationship by enabling every user in your business to deliver exceptional service every time. By combining a CRM solution that is fully integrated into a social collaboration platform, formal and informal customer data can be added to the knowledge and people within your organisation to deliver amazing value to your customers.
I’m really looking forward to hearing more from Sugar this week and will be sharing it here as the week goes on…
Love love love this!
VSee’s simplest one-click video conferencing and screen share is better than Skype, and you can use it right from your IBM Connections platform without any hoo-hah. Make your virtual teams more productive and social. Effortlessly put a live face to presentations, meetings, and work sessions and:
- build durable relationships
- resolve complex issues
- convey trust
- shorten the sales cycle
- recruit the best-fit talent for your team
VSee integration with IBM Connections allows interactions to smoothly flow from IBM Connections to VSee IM to VSee video conference + screen share. Also, with single sign on, seamless no-admin download, and one-click calling, VSee makes it easy to get things done.
To my eyes, this integration shows video conferencing and IM done right in the context of IBM Connections communities. Whilst IBM has done some decent work integrating Sametime and Connections (presence awareness, business card etc) I don’t think that the integrated solution really shows Sametime’s functionality as well as it could currently. VSee’s solution is elegant, easy to deploy and really shows off the video conferencing abilities of the platform.
I’m also thrilled to see a steady flow of new ISVs working with IBM Connections as a platform. Nothing shows the vitality of a product better than the ISV ecosystem that develops around it!
More on the latest greatest version of IBM Connections, 4.0 – released today!