This graphic has been around for a while (it was first published by IBM back in November last year), but it is still very useful in terms of giving guidance to end users on how to best use IBM Connections to good effect:
It is also available as a PDF to download.
Here are the 12 steps in text form:
- Build your network – Add or follow someone
- Advertise your skills on your profile
- Update your status every day – Work out loud
- Bookmark in Connections – Help yourself and others
- Stop sending files in emails – One version of the truth
- Stop doing work in emails – Use Activities
- Create a wiki for your department – Co-create
- Create a self-help forum – Q&A on hot topics
- Follow – People, wikis, blogs, forums and communities
- Check your activity stream daily – and comment on others contributions
- Only create mission driven communities – Best practices
- Lead by example
Whilst we can always quibble on details, overall I think these are great tips for any community manager to share with their users. It would probably be even better to tailor them to your own organisation’s use cases and collaborative culture.